Post Survey Review


Customer name *

Property postcode: *

Email address: *

1) How did you hear about us?


2) The Surveyor

Was he punctual and professional?
YesNo

Did he identify your needs accurately?
YesNo

Did he explain the various options available to you in a clear and professional manner?
YesNo

Have you received informed answers on all your questions?
YesNo

Other comments:

3) The Quotation

Were you satisfied with the timescale within which the quote was delivered?
YesNo

Is the lay-out of the quotation clear and easy to understand?
YesNo

Did the quote address all the identified issues?
YesNo

Other comments:

Are you satisfied with the manner in which any snagging were resolved, if appropriate?
YesNo

Other comments:


4) Affordability

Have you received alternative quotations for the works required?
YesNo

If so, how does our quotation compare with specific reference to the services offered and the price?

Other comments:

5) The Decision

Do you need any more information in order to assist you in making a decision?
YesNo

Do you want to proceed with the works as per the quotation provided?
YesNoNot now

Please let us know factors that contributed to your decision?

Would you like the surveyor to contact you again?
YesNo

If so, when would you prefer to be contacted?

Other comments:

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